Министерство цифрового развития, связи и массовых коммуникаций Российской Федерации

E-Government in Russia

E-government tools are designed to significantly reduce administrative barriers for citizens and the need to personally visit state institutions. In the coming years, any citizen of Russia will be able to apply for approvals and permits over the Internet, as well as to assess the quality of public services.
Transition to e-government simplifies the interaction between citizens or businesses and public authorities at all levels. One can already receive a number of services fully in electronic form on the Government Services Web Portal, which was launched in 2009.

Statistical presentation:
The ratio of the number of public authorities, using the Internet with maximum data transmission speed of 256 kbit/s and above, to the number of surveyed public authorities, multiplied by 100. Data is presented according to the Russian Classification of Government Authorities and Agencies (RCGAA) for the following groups: ’Public authorities in the Russian Federation’ (code 10000), ‘Public authorities in regions of the Russian Federation’ (code 20000), ‘Local authorities in the Russian Federation’ (code 30000).
Data description:
Federal statistical observation form 3-inform ‘Usage of Information and Communication Technologies and Production of Hardware and Software and Rendering ICT Service’.
Last update:
04.09.2014
Statistical presentation:
The ratio of the amount of points scored by the federal and regional portals for each stage, multiplied by 100 percent, to the maximum number of points for each stage.
Data description:
Survey on Russian executive authorities web-presence (federal and regional).
Last update:
01.09.2014
Statistical presentation:
The ratio of the amount of points scored by the federal and regional web-sites for each stage, multiplied by 100 percent, to the maximum number of points for each stage.
Data description:
Survey on Russian executive authorities web-presence (federal and regional)
Last update:
01.09.2014
Statistical presentation:
Sum of all types of user accounts on Government Services Web Portal at the end of the period.
Data description:
Monitoring of Government Services Web Portal, Ministry of Telecom and Mass Media of the Russian Federation.
Last update:
29.07.2014
Statistical presentation:
Number of visits to Government Services Web Portal for the given period.
Data description:
Yandex.Metrica
Last update:
29.07.2014

Number of Services Provided on Government Services Web Portal: July 1, 2014

Statistical presentation:
Production Environment is an environment in which software is set up to provide the end-user (citizen) with access to the functions of Government Services Web Portal.

Testing Environment is an environment in which software for testing is set up.

Data description:
Monitoring of Government Services Web Portal, Ministry of Telecom and Mass Media of the Russian Federation.
Last update:
29.07.2014

Number of Registered Accounts in the Unified System of Identification and Authentification (USIA)

Statistical presentation:
Sum of all types of users registered in USIA for the total period of time.
Data description:
Monitoring of Government Services Web Portal, Ministry of Telecom and Mass Media of the Russian Federation.
Last update:
29.07.2014

Interaction between Business and Public Authorities

Statistical presentation:
The ratio of enterprises using the Internet to get information about public authorities’ activity (obtain blank forms, submit filled forms (e.g., statistical and tax forms, applications or bills)) to the number of surveyed enterprises, multiplied by 100.
Data description:
Federal statistical observation form 3-inform ‘Usage of Information and Communication Technologies and Production of Hardware and Software and Rendering ICT Service’.
Last update:
04.09.2014

Enterprises using the internet for receiving state and municipal services fully in electronic form

as a percentage of all enterprises

Statistical presentation:
The ratio of enterprises using the Internet (not using the Internet) to receive services provided by public authorities fully in electronic form (receiving the service does not require any use of printed documents), including payments if they are necessary, to the number of surveyed enterprises multiplied by 100.
Data description:
Federal statistical observation form 3-inform ‘Usage of Information and Communication Technologies and Production of Hardware and Software and Rendering ICT Service’.
Last update:
04.09.2014
Statistical presentation:
The ratio of enterprises using the Internet to receive state and municipal services to the total number of enterprises surveyed, multiplied by 100.
Data description:
Federal statistical observation form 3-inform ‘Usage of Information and Communication Technologies and Production of Hardware and Software and Rendering ICT Service’.
Last update:
04.09.2014

Enterprises Assessing Quality of State and Municipal Services Provided in Electronic Form

as a percentage of enterprises using the Internet to receive state and municipal services in electronic from

Statistical presentation:
The ratio of enterprises having assessed the quality of state and municipal services provided in electronic form to the number of enterprises surveyed, using the Internet to receive state and municipal services in electronic from multiplied by 100.
Data description:
Federal statistical observation form 3-inform ‘Usage of Information and Communication Technologies and Production of Hardware and Software and Rendering ICT Service’.
Last update:
04.09.2014

Interaction between Population and Public Authorities

Statistical presentation:
The ratio of respondents having used different ways of interaction with public authorities within 12 months to the total number of the population surveyed aged 15-72 having applied to public authorities within 12 months, multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014

Population Having interacted with Public Authorities in Electronic Form, by Socio-Demographic Groups: 2013

Statistical presentation:
The ratio of respondents interacting with public authorities in electronic form to the surveyed population aged 15-72 multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014
Statistical presentation:
The ratio of respondents interacting with public authorities in electronic form by type of interaction to the surveyed population aged 15-72 (including users of websites, web portals on which public services are provided), multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014
Statistical presentation:
The ratio of respondents who received the abovementioned public services via websites and web portals within 12 months to the number of respondents aged 15-72 (including those who visited websites and web portals on which public services are provided), multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014
Statistical presentation:
The ratio of respondents having or not having used the Internet within 12 months to vote, receive social and political consulting services to the number respondents aged 15-72, multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014
Statistical presentation:
The ratio of respondents who indicated problems on the official websites and web portal providing state and municipal services, used within the past 12 months, to the number of the surveyed population aged 15-72 years who visited these web sites, portals, multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014

Estimates of the Quality of State and Municipal Services Provided in Electronic Form: 2013

as a percentage of respondents aged 15-72 years having used the Internet to receive state and municipal services within 12 months

Statistical presentation:
The ratio of respondents who assessed the level of satisfaction with the quality of electronic state and municipal services provided within 12 months, to the number of the surveyed population aged 15-72 years who used the Internet to receive state and municipal services, multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
24.07.2014
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Statistical presentation:
The ratio of respondents who assessed barriers to the spread of e-government services to the number of the surveyed population aged 15-72 years, who in the past 12 months interacted with public authorities only offline, multiplied by 100.
Data description:
Federal statistical observation form 1-IT ‘Questionnaire of the Sample Survey of the Population on the Usage of ICT and Telecommunication Networks’.
Last update:
23.07.2014

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