Share of Citizens, Using E-government Services Reached Target Value
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Министерство цифрового развития, связи и массовых коммуникаций Российской Федерации

Share of Citizens, Using E-government Services Reached Target Value

Moscow, April 30, 2015. — Nikolay Nikiforov, Minister of Telecom and Mass Communications, carried out meeting of Subcommittee on the Use of Information Technologies for Delivery of Public Services of the Government Commission on the Use of Information Technologies for Improving Quality of Life and Business Environment. Members of the meeting discussed key performance indicators of e-government infrastructure, report of Minsvyaz on subsidies delivered in 2014 on regional informatization projects, delivery of public services in offices of Russian Post and methodological recommendations on the use of free software in public authorities.

The parties examined rating of regions of Russia based on the share of citiznes using e-government services. Among the leading regions are Yamalo-Nenets Autonomous District (66.3%), Primorsky Krai (66.1%), the Republic of Tatrstan (63%), Khanty-Mansiisk Autonomous District (62.3%) and the Republic of Mordovia (60.7%). Regions of Russia were assigned to continue increasing share of citizens using e-governmnet services among. In 2014 regions of Russia reached target value of 35%, however, there is a big gap between leading regions and outsiders.

Minsvyaz presented report on key performance indicators of e-government infrastructure. 2.1 million Federal and 120 thousand regional and local services were delivered via the United Public Services Portal (UPSP) in March, 2015. Federal executive authorities directed 48 million inquiries on Federal data and 6.9 million inquires on regional data in System of Interdepartmental Electronic Cooperation. Availability of Federal e-government services reached 95%. In April, 2015 there were 5.8 thousand points for registration in the Unified System of Identification and Authentication (ESIA). Number of UPSP users reached 15 million people. Federal executive authorities were assigned to maintain availability of e-governmnet services at the level of at least 97.6%.

"We've started this work few years ago. We had difficulties with connecting to SIEC, just few services worked. Today the situation changed. The system works, we have tens of millions of inquiries in SIEC, more than 15 million people are using Public Services Portal. However, there are still some problems. Share of citizens, ordering public services via Internet, number of registered users and number of Federal data requests are relatively law. It's necessary to prepare scheduled plans and establish control terms for solving existing problems," noted Nikolay Nikiforov.

The parties also discussed results of verification of quarter reports on the use of subsidies delivered on implementation of regional informatization programs in 2014. 1.2 billion rubles in form of subsidies were delivered to regions of Russia from the Federal budget in 2014. Co-financing from regional budgets amounted 2.1 billion rubles.

Total amount of regional contracts counts 3 billion rubles (91% of planned amount). Rest of subsidies, remained on January 1, 2015 were returned to the Federal budget according to the Russian legislation and amounted 130.9 million rubles. 103.3 million rubles were returned to regional budgets for the same purposes. This money were spend on transfer of public services to electronic form, modernization of public services portals, improvement of automated information system of multifunctional centers and purchases of server hardware.

“As a result of verification, we found out that order of priority regional services delivery varies from region to region. We think that it’s connected with absence of clearly defined administrative procedures for e-government services delivery. We handed suggestions and recommendations on improvement of these administrative procedures,” said Vladimir Urnyshev, Director of Department on Coordination of Informatization.

Projects on regional informatization should be finalized by June 1, 2015. Results of projects will be verified. If necessary requirements are not met, it will be considered that public services were not transferred into electronic form.

Minsvyaz told about results of pilot project on delivery of public services according to one-stop-shop principle on the base of the FSUE Russian Post. The project was implemented in 2014. It is aimed at increasing territorial availability of public services.

Number of such one-stop-shop windows based on offices of Russian Post reached 200 points in 8 regions of Russia. Types and number of delivered services depends on demands of certain regions and varies from 9 to 99 services. Postal offices served more than 54 thousand people, provided more than 9 thousand consultations and delivered 45 thousand public services. Among the most popular public services are delivery of data from the Unified State Land Title Registry and transactions with it, State Real Estate Cadaster, issue of foreign passports, registration at the place of residence, issue and change of national passports.

Cooperation with the FSUE Russian Post has a number of advantages, because the enterprise has transport-logistic infrastructure, covering all territory of Russia and legally established possibility to accept payment of state duties. Russian Post also has offices, communication channels and personnel, required for delivery of public services.

Members of the meeting also got acquainted with methodological recommendations on the use of free software in Federal executive authorities.

Recommendations, developed by Minsvyaz according to the “Concept on development of mechanisms for delivery of public services in electronic form” contain criteria for defining state information systems, requiring free software.

Optimal total costs of ownership and absence of limitations, preventing from use of state information system, are key criteria.

This document was approved on the meeting.

Members of the meeting discussed preparation of informatization plans by public authorities. Public authorities were assigned to finalize coordination of informatization plans for 2016 within a month. Schedule of informatization plans of public authorities for 2016 was approved.

Официальный интернет-ресурс Министерства цифрового развития, связи и массовых коммуникаций Российской Федерации. Свидетельство о регистрации СМИ Эл № ФС77-32622 от 22 июля 2008 г.